In 2023, the Lighting Controls Association (LCA) welcomed 180,000 visitors who viewed 600,000 pages on our website and Education Express. In the fall, the LCA invited subscribers of lightingCONTROL, our monthly newsletter, to participate in a survey. The goal of the survey was to determine satisfaction with LCA services.
Excluding manufacturers and reps, more than 70 individuals responded, divided among design, engineering, or architecture firms (39%); electrical or building contractor firms (28%); electrical or lighting distributors (16%); corporate, government, utility, or other end-users (6%); and “other,” such as independent organizations, academics, researchers, students, and others (11%).
LCA asked respondents how they first heard about its website. The top three responses included via industry organizations (25%), an article in a magazine or website (24%), and web search (20%). Two-thirds respondents (65%) visit the site at least once per month, with one out of five (14%) visiting at least once per week.
The most popular reason for visiting Education Express is to learn about a particular new trend or technology, followed by online learning at Education Express. Two out of three respondents (67%) said one of the most important reasons they come to the LCA website is to learn about a specific new trend or technology.
Other significant reasons were online learning at Education Express (62%), keeping in touch with what’s new in controllable lighting (62%), discover new controllable lighting products (45%), and learn about controllable lighting manufacturers (35%).
Among the respondents, 97% say they find what they’re looking for somewhat to very often at the LCA website.
Respondents were highly satisfied with all major site features, with Education Express topping the list. LCA asked respondents to rate site features on a 1-7 scale, with 1 being “not satisfied,” 4 being “somewhat satisfied,” and 7 being “very satisfied.” Respondents were on average highly satisfied with the content on the LCA website.
Looking at specific features, the most highly rated features were Education Express (6.2), monthly e-newsletter lightingCONTROL (6.0), general content (6.0), and articles by Craig DiLouie, LC, CLCP and other contributors (6.0).
Please rate how satisfied you are with the below features of the Lighting Controls Association’s website on a 1-7 scale, with 1 being “Not Satisfied” and 7 being “Very Satisfied.” Average scores are shown.
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LCA is supportive of decision-making and connecting decision-makers with leaders in the lighting controls community. LCA asked respondents if their engagement with the LCA website ever influenced their decision-making (72% answered “yes”) or choice of lighting control products (77% answered “yes”). When asked whether their visits to the LCA website ever influenced them to specify products manufactured by LCA members, 68% answered “yes.”
Respondents are highly interested in learning more about wireless, dimming, and outdoor lighting control, followed by more fundamentals and integration topics. Respondents indicated topics they would like to see LCA cover more on its website and in lightingCONTROL (checking all that applied from a list of topics).
The most five popular topics are wireless control (70%), dimming controls (65%), outdoor lighting control (65%), control fundamentals (63%), and integrating lighting control with building automation systems (62%). LCA will emphasize these topics in the coming year in its coverage of the lighting controls field.
Please check all topics that are of particular interest to you and that you would like to see LCA cover more on its website and lightingCONTROL e-newsletter. (Check all that apply.) Shown here are the top eight.
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The LCA looks forward to helping you stay connected with the world of lighting controls in 2024. The Lighting Controls Association was founded in 1998 with the goal of educating the public about lighting controls. Since then, LCA built extensive education services that continue to be rated highly by regular site users.
In 2024, LCA will continue to offer these services and expand them with new Education Express courses, new ways to take courses, and even more quality content we hope you will find useful for your lighting practice.
Thank you for being a part of our community!
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