Leviton recently announced the launch of the company’s Facebook page, YouTube channel and Knowledgebase online community, providing customers with easier access to information about Leviton’s products and educational resources.
“Homeowners and professionals choose Leviton because our products provide smart, reliable solutions that pay off in time, energy and cost savings. Leviton’s new social media tools make it easier than ever for contractors, builders and homeowners to get the information they need for their project,” said David Keller, Senior Director, e-Business Sales and Marketing.
Leviton’s recently launched Facebook page (www.facebook.com/leviton) features general information about the company, a steady stream of interesting tips and the latest industry news.
Leviton’s new YouTube channel (www.youtube.com/user/levitonmfg) features easy-to-follow, “how-to” videos, providing professionals and DIYers with self-paced training on product usage and device installation. Leviton plans to continuously post new videos to the channel that go beyond product information and inform viewers about best practices on topics such as energy efficiency and electrical safety.
The Knowledgebase, Leviton’s new online resource, is available at communities.leviton.com or directly from www.leviton.com. An interactive database and one-stop resource for industry professionals and DIY homeowners, the Knowledgebase allows users to share advice and information, post questions to Leviton’s experts and read product recommendations.
“As a cornerstone of the industry, Leviton is committed to providing comprehensive solutions through innovative, sustainable devices, offering the widest range of product choices for smart professionals and homeowners. Our online offering allows Leviton to be a central resource for electrical information, providing customers with access to a wide range of engagement and learning tools,” said Daryoush Larizadeh, Chief Operating Officer of Leviton.
In addition to these tools, Leviton is now providing customers with access to live chat via their web site. Using live chat, professionals and homeowners can communicate online with Leviton’s customer service representatives about product-related questions. Planned for launch in the coming months is a mobile application that allows professionals to perform competitive product cross references via their iPhone, iPad and BlackBerry, and a mobile site, formatted specifically for professionals to access www.leviton.com while on the go.